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Q+A 

<p><span style="color: rgb(0, 0, 0);">We accept wholesale orders and enquiries globally. Get in touch with our sales team by emailing <a href="mailto:sales@ellipsisbrands.com" id="isPasted">sales@ellipsisbrands.com</a>. We do not accept wholesale orders from eBay or Amazon merchants.</span></p>

We accept wholesale orders and enquiries globally. Get in touch with our sales team by emailing sales@ellipsisbrands.com. We do not accept wholesale orders from eBay or Amazon merchants.

Wholesale Requests

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How long will it take for my order to arrive?

Do you ship internationally?

What is your shipping policy?

Shipping

I want to return an item, what do I do?

How long will it take for me to get my refund?

Returns

Shipping & Returns

What is Q+YOU?

How can I earn Q+YOU points?

How do I join Q+YOU Rewards?

How can I redeem my Q+YOU points?

How can I view my points balance?

I made a purchase, why haven’t I received my points yet?

Why have my points been cancelled?

Can I opt out of Q+YOU?

Q+YOU Rewards

Can I cancel my order?

My order is missing, what should I do?

My order has arrived damaged, what should I do?

My order is missing a product, what should I do?

Can I make changes to my order?

How do I use a gift card?

Payments

Orders

Are your products gluten-free?

Do you use microplastics in your products?

Are your products vegan?

Are your products cruelty-free?

Can I buy your products instore?

What is the expiry date of my product?

Are your products safe during pregnancy or breastfeeding?

Can you help me with product recommendations?

I can’t find a product; has it been discontinued?

Are your products fragrance free?

Which Q+A products are non-comedogenic?

Have Q+A's prices increased?

Products

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Wholesale RequestsUpdated 2 years ago