What is your shipping policy?Updated 2 years ago
UK Shipping:
We offer three shipping methods at Q+A:
Super Saver Delivery, £2.50 (3-5 working days)
Standard Shipping, £3.50 (1-3 working days)
Fast-Tracked Shipping, £4.99 (1-2 working days)
Please note, Fast-Tracked Shipping is not a guaranteed next-day service.
We offer Standard Shipping FREE on all orders over £20.
Orders are shipped from our Norfolk based warehouse, Monday to Friday all year round, excluding bank holidays. After your order is fulfilled by Team Q+A, you will receive a tracking link to follow your parcels journey. Please note our Super Saver and Standard Service is untrackable until delivery is attempted by Royal Mail.
Missing your parcel? Please sit tight and allow up to 7 working days for your order to arrive before contacting our support team. Once 7 working days have passed, please get in touch with our Customer Service team at [email protected]
Orders are shipped from our Norfolk based warehouse, Monday to Friday all year round, excluding bank holidays.International Shipping:
You can shop Q+A at our UK, AU and USA storefronts.
Unfortunately, shipping to Europe and ROW is currently paused. We’re looking to resolve this issue, but in the meantime, take a look at our stockists page here to shop with one of our global retailers.
To learn more about our shipping policy, click here.